{"xsrfToken":"BJD4-PPS3-6966-QUKY_89f67e93cf8a5145e39b6f90c187c8034fff3ace_lout","branding":{"id":"5","key":"fnoc","name":"QOMPLX Network Operations Center","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a951b11b-50ff-4f2c-8ccf-6995a73b71d0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2ZjOGM0NC1iOTFmLTQ2NmYtYjc0My1jNWE1NWQ1MzVlYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE5NTFiMTFiLTUwZmYtNGYyYy04Y2NmLTY5OTVhNzNiNzFkMCI6WyJyZWFkIl19LCJleHAiOjE2MDY1NzAwOTksIm5iZiI6MTYwNjU2OTQzOX0.MIm9sbbl-6B1PnT2m8Vz9JiAIxuDIdevrr-OwZcc7zY&client=0cfc8c44-b91f-466f-b743-c5a55d535ec8&mode=fit","logoId":"a951b11b-50ff-4f2c-8ccf-6995a73b71d0","isLogoAvailable":true,"helpCenterTitle":"Welcome to QOMPLX Support Desk!","sharedPortalName":"QOMPLX Platform Operations","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to QOMPLX Support Desk!","sharedPortalName":"QOMPLX Platform Operations","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"cs-CZ":{"localeDisplayName":"Czech (Czech Republic)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#475dcc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6d7edfd5-64d8-47ef-9de3-a53c6caf47b2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwY2ZjOGM0NC1iOTFmLTQ2NmYtYjc0My1jNWE1NWQ1MzVlYzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZkN2VkZmQ1LTY0ZDgtNDdlZi05ZGUzLWE1M2M2Y2FmNDdiMiI6WyJyZWFkIl19LCJleHAiOjE2MDY1NzAwOTksIm5iZiI6MTYwNjU2OTQzOX0.fIldhWBpLQ6w_y1S_RFXfnmVixP3K38gslZ_SEhNlzI&client=0cfc8c44-b91f-466f-b743-c5a55d535ec8&height=300&mode=fit","bannerMediaApiFileId":"6d7edfd5-64d8-47ef-9de3-a53c6caf47b2","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"fnoc","projectId":12613,"serviceDeskId":5,"name":"QOMPLX Network Operations Center","description":"<p>Welcome! You can raise a support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"53","name":"Report a Security Issue or Bug","descriptionHtml":"","callToAction":"Report a Security Issue or Bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":13210,"iconUrl":"https://rationemllc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13210","groups":[15],"key":""},{"id":"49","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13206,"iconUrl":"https://rationemllc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13206","groups":[15],"key":""},{"id":"51","name":"Training Issues","descriptionHtml":"","callToAction":"Training Issues","introHtml":"<p>Having issues with the QOMPLX training platform or questions about the training material itself?</p>","icon":13225,"iconUrl":"https://rationemllc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13225","groups":[15],"key":""},{"id":"52","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":13200,"iconUrl":"https://rationemllc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13200","groups":[15],"key":""},{"id":"54","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":13245,"iconUrl":"https://rationemllc.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13245","groups":[15],"key":""}],"reqGroups":[{"id":15,"name":"General"}],"orderMapping":{"15":[49,52,51,54,53]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NOC","userLanguageHeader":"Need assistance over phone?","userLanguageMessageWiki":"<p>Call us at <b>(703) 995-4199 x4</b></p>","defaultLanguageHeader":"Need assistance over phone?","defaultLanguageMessage":"Call us at *(703) 995-4199 x4*","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"QOMPLX Platform Operations","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rationemllc.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rationemllc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BJD4-PPS3-6966-QUKY_89f67e93cf8a5145e39b6f90c187c8034fff3ace_lout","baseUrl":"https://rationemllc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"86228640","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0cfc8c44-b91f-466f-b743-c5a55d535ec8","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}